Tag Archives: social media

The Bait and Switch Follow on Twitter

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The bait and switch method on Twitter doesn’t build your brand, but it does do a great job of destroying your character.

Let’s define this for clarity. A Bait and Switch Follower is a person or brand that follows you on Twitter. However, once you follow back they unfollow you. The strategy here is to grow their own followers while keeping the accounts they follow at a smaller number. This would give the illusion that this person or brand is popular, as well as exclusive: they only follow back prestigious accounts.

If you’re a pastor, a blogger, a writer, a CEO or a general good person, this method is embarrassing. You aren’t building trust, brand equity, favor or loyalty, you’re just building followers. What’s more important to you, growing followers or growing your business?

I believe in reciprocity on Twitter. If someone follows me and I appreciate their content, I typically follow back. I then monitor my followers fairly closely with Commun.it. Using Commun.it allows me to see who continued to follow me after I followed them back.

There’s no fast way to the top when it comes to social media. Buying followers or likes, bait and switch following strategies, they are all fools gold. The only real way to grow your social channels is through quality content, real engagement, and a solid strategy for growing followers and likes.

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They say before you start a war…

…you better know what you’re fighting for.

When you correct someone’s grammar on twitter, what are you fighting for?

What are you fighting for when you slam a business on Facebook?

When you gossip or spread rumors (and I’m great at both), what’s your war?

Twitter

Actual tweet. Possibly starting a war.

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The Small Business Express Podcast

image001A few weeks ago, I was blessed to be the first guest interview on the podcast The Small Business Express. My friend Mike Monroe, along with Gary Shouldis, are packing the podcasts full of great information for small business owners. Definitely worth downloading, and the best part is that the podcasts are free.

The topic for the particular podcast is how to have success on Twitter in 15 minutes a day. My favorite part is Mike’s disclaimer when introducing me, “..he is a very fast talker, for those of you that have never spoken with Josh or don’t know Josh. But definitely worth listening to cause he packed a lot of really great information in very short period of time.”

I feel very honored to have be interviewed by these two gentlemen.

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How to Get Buy In

This morning, I’m working on building a marketing team for a church. I’ve been staring at blank emails trying to figure out how to get others to buy in, without sounding lame.

But that’s the trick right? How do you get others excited about something they might have no interest in being excited about?

The answer is something that looks you in the face every time you’re on Facebook or Twitter: transparency and authenticity. Good social media content is transparent and is written by and sounds like a human.

So, in trying to recruit a team, I’m honest about my intentions, their expected time commitment, as well as my level of enthusiasm. Additionally, I write it in my real tone of voice. Nothing made up or contrived. Just transparent and real.

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Expiration Dates

Everything has an expiration date, well except maybe true love and Jesus. Your job is to be prepared for the time when your marketing and/or sales efforts expire.

Whether it’s Facebook or LinkedIn, certain tools you use to help grow your business will no longer be effective. However, instead of holding on to those tools like their precious resources, you should have a succession plan in place.

What does a succession plan look like? It’s really just a marketing plan. Understanding your company, your target, and your why, will give you the foundation you need to be successful marketing on whichever platform makes sense for your business.

Having this solid marketing foundation will help your business adapt to any changes in the marketing sphere. The key is to always be paying attention to where your target spends their time. So, understanding your target becomes invaluable. Once you truly understand your target demographic, you can easily move channels with them.

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No Magic Pills

There are very few magic pills in marketing. Marketing your business, like anything else, comes with almost no guarantees.

Social media is often viewed as a magic pill – a fix everything marketing solution that will magically bring in customers. Social sites like Facebook and Twitter have done a lot of good, and in some ways, leveraged the playing field for small businesses. Still, they aren’t guaranteed.

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Tough Love

Editor’s Note: This is a pretty heavy handed post from me, but what I describe here happens a lot and hurts a lot of small businesses. 

Having a social media account that you don’t update – or worse yet, that you don’t use anymore – is like locking up your business at the end of the day but leaving the open sign on.

Unsuspecting customers walk to the doors expecting you to be open and find the doors are locked. You may not think it’s that serious, but nowadays, a large percentage of people are making decisions based on what they find online.

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Poke the Bear

Sometimes temptation can get the best of us. You may eat one too many cookies, or speed to avoid being late, or hit the snooze button one too many times. None of those are particularly serious temptations, but as the saying goes, a butterfly flaps its wings…

Social media sites offer a daily temptation – the opportunity to call somebody out. Perhaps someone tweets a typo. If you manage a brand page, maybe a disgruntled customer wrongly accuses your company publicly. Or, maybe a friend posts an opinion that is just wrong (at least, according to you).

Right or wrong, calling someone out on a social media site is rarely a good idea. Don’t believe me? Think of politicians. Do you applaud a candidate more when they openly and aggressively bash an opponent?

Even if you are right, pointing out that someone else is wrong doesn’t elevate your position with followers. It doesn’t make you a leader. All it does is pick a fight, and poke the bear.

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The Pendulum Swings

I used to be a deal shopper. I’d spend hours researching the best deal, most likely only shopping online. I’d make a purchase from a nondescript online store. A few weeks later (I was too cheap to pay overnight shipping), my purchase would show up conveniently at my door.

All this was great, except for one thing. An absolute lack of customer service. I enthusiastically bought CD’s (CD’s!!!) online from CDnow.com and thought it was efficient that I wasn’t hassled by brick and mortar employees asking me, “Can I help you?”

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#Spokane #BeersUp (a tweetup)

Tweetups aren’t anything new. Still, not everyone understands what a tweetup is. Wiktionary defines a tweetup as “a real-life meeting organised on the social networking web site Twitter.”

So, the idea is to take online relationships and move them to offline interactions. Putting faces to names, that sort of thing.

There are several great, local tweetups in Spokane. #SpoCT, a coffee tweetup, and #SpoWT, a wine tweetup, to name a few.

I started #Spokane #BeersUp for the simple reason that I like networking and I like beer. That doesn’t make me a drunk or anything, just like enjoying soda doesn’t make someone a glutton.

Anyway, a new friend, John, wrote a blog about #Spokane #BeersUp that you should check out. That is all.

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