Category Archives: Uncategorized

Tough Love

-You just aren't any good at this, Bob.- (3)

As a biz owner, you have to (or should) make tough choices. Like not assigning work to team members who have no business doing that work. Which doesn’t mean they aren’t a good fit for your team, or that they should be fired. It means you recognize the strengths and weaknesses of each team member and you work accordingly. That conversation may require tough love. “I’m sorry, Bob, but this just isn’t your strength.”

The easy choice is to just keep assigning work to team members that shouldn’t be doing that work and then beating your head against the wall when that work stinks.

An ineffective team member may be more of an indication of ineffective team leadership.

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Love and Respect

You can’t expect your customers to love and respect you, your business, your company, your employees, etc. if you don’t love and respect your customers and employees. Love and respect = value.

When you take advantage of your employees, your customers will inevitably find out. Think Abercrombie & Fitch. If you take advantage of your customers, your employees will have low morale.

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How to Get Buy In

This morning, I’m working on building a marketing team for a church. I’ve been staring at blank emails trying to figure out how to get others to buy in, without sounding lame.

But that’s the trick right? How do you get others excited about something they might have no interest in being excited about?

The answer is something that looks you in the face every time you’re on Facebook or Twitter: transparency and authenticity. Good social media content is transparent and is written by and sounds like a human.

So, in trying to recruit a team, I’m honest about my intentions, their expected time commitment, as well as my level of enthusiasm. Additionally, I write it in my real tone of voice. Nothing made up or contrived. Just transparent and real.

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Thoughts on Generational Gamification

Gamification: the use of game thinking and game mechanics in non-game contexts to engage users in solving problems.*

Something interesting happened the other day. I volunteer with a non-profit and in one of the meetings the topic of volunteer appreciation was started. Specifically, should the organization start a reward program for volunteers that meet certain criteria, like Volunteer of the Month. I liked the idea and suggested that we could set an objective benchmark – e.g. most hours volunteered – and then reward the person with something simple like a coffee gift card. In gamification terms, this would be considered a badge.

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For the sake of clarity…

Just because someone writes a blog offering advice, perspective, or tips doesn’t mean they’re perfect. In most cases (especially mine), it is quite the opposite.

I offer advice because I’ve made mistakes – as a business owner, husband, father, friend, Christ follower, etc. My goal is to use my gifts, the few I have, and what I’ve learned from the mistakes I’ve made, to help others.

Sometimes the best learning comes from making mistakes. It is possible, though, to learn from “case studies” and advance your situation without making too many missteps. However, it takes a special kind of courage to admit when you’ve made a mistake, to admit that you need help, or to seek knowledge in areas where you are inexperienced.

As for me (and this blog), I enjoy taking the time to share what I’ve learned, the mistakes I’ve made, and the obstacles I’ve had to hurdle. I’d share those things even if no one read my blog. It’s part of who I am.

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Do something, do nothing, but don’t do anything

Anyone can do anything. Seriously.

It takes guts to do something. In some cases, it takes guts (or stubbornness) to do nothing. But to do anything doesn’t take anything at all.

Starting my own business was one of the scariest things I’ve ever done. And honestly, it was the biggest step in faith I’ve taken to date. But I had to do something, because no one wanted to hire me.

That’s the point though. I was trying to work for someone else, anyone else. At that point, I would have done anything, and that would’ve been wrong.

Instead, I took a step and a leap and ended up more satisfied, career wise, than I’ve ever been.

Each choice affords you the opportunity to do something, or to do nothing. You’ll get in the most trouble if you do anything.

 

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Politics and Religion

Yes, I’m going there. But only for a moment.

You should vote. It’s important. Voting has become something we take for granted. Many just tune out in election years. But your decisions at the polls affect your life. 

You should also go to church. I’m not gonna preach or say you’re going to hell if you don’t. But there’s nothing in the bible that’s going to make your life any worse. Plus, you just might enjoy the experience if you find the right church.

And I’m back!

Sorry for being gone for a bit. Just had a baby about 2 weeks ago. Took some time off and unplugged. But I’m back now. You’re welcome.