Monthly Archives: May 2015

Hide the Mop Bucket

Your customers are going to be tough on you. You may think it’s personal, you may think it’s unfair. But, as a business owner, you need to accept the fact that your customers are going to judge you, and in some cases, they may not even be nice about it.

Mop bucket on floor in toilet

Here’s a hypothetical situation: you go out to eat to a new restaurant, and It’s your first experience there. The dining room is clean and well-decorated, and the staff is all friendly and professional. The food is served and it’s amazing! Then you look over, and in plain view, next to the hallway to the restroom, is the mop bucket left out in the open. You wonder that if the hallway is left in this condition and you can see it, what about the kitchen you can’t see!?

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The Worst Thing Ever Said to My Face

“You’re too busy.”

Sounds harmless, right? It could even be construed as positive reinforcement that I’m doing good work. Except, this was said by someone I thought was going to want me to mentor him.

“I’d love for you to be my mentor, but you’re too busy.” When I heard that, my heart sank. I thought, what am I too busy doing? What’s more important than pouring faith, knowledge, life, and love into someone else?

King_004 copy

I’ve been called nearly every name in the book, and in most cases it was deserved. But this…this was worse than any name I’ve ever been called. Because it’s true, and it’s my own doing.

A friend of mine once said that life is about creating margins. Margin for the things that are important, margin for the things that are necessary, and the things that are required, and margin for the things that fill our cups.

It looks like my margins need to be redrawn.

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